Preserve Your Investment
Watch Care Guide
A Queen Gold timepiece is built to last generations. With the right care, it will maintain its precision, beauty, and value for decades to come.
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Daily Wear
- Avoid extreme temperature changes — do not move directly from very hot to very cold environments.
- Remove your watch before contact sports, heavy lifting, or activities with risk of impact.
- Ensure the crown is fully pushed in and screwed down (if applicable) before any water exposure.
- Magnetic fields from speakers, phones, and laptops can affect mechanical movements — keep at a distance.
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Water Resistance
- Check your model's water resistance rating before any water activities.
- 30m / 3 ATM — splash resistant, not for swimming.
- 50m / 5 ATM — suitable for swimming, not diving.
- 100m / 10 ATM — suitable for snorkelling and recreational diving.
- 200m+ — suitable for professional diving.
- Never operate the crown or pushers while the watch is submerged.
- Have water resistance re-tested annually by an authorised service centre.
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Cleaning
- Wipe the case and bracelet weekly with a soft, lint-free cloth to remove dust and perspiration.
- For metal bracelets, use a soft brush with mild soapy water — rinse and dry thoroughly.
- Never use chemicals, solvents, or ultrasonic cleaners on your watch.
- Clean the sapphire crystal with a microfibre cloth to remove fingerprints.
- Leather straps should be kept away from water and wiped with a dry cloth only.
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Storage
- Store your watch in its presentation box or a padded watch roll when not being worn.
- Keep away from direct sunlight, which can fade dials and degrade leather straps over time.
- For automatic watches not worn regularly, use a watch winder to keep the movement running.
- For long-term storage (months), have the watch serviced before returning it to regular wear.
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Servicing
- Mechanical movements should be serviced every 3–5 years by an authorised technician.
- Quartz movements typically require only a battery change every 2–3 years.
- Do not attempt to open the caseback or adjust the movement yourself.
- Only use authorised Queen Gold service centres to maintain your warranty.
- After service, request a water resistance test — the seals are replaced during service.
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